How to Change a User’s Password

This guide will provide you with the needed steps to change a user’s password from within your organisation.

  1. From your Dashboard, click Directory.
  2. Select the user you’d like to change the password for, in this case, we chose Fred Jones.
  3. On the right-hand corner of their Profile, Select Access Details.
  4. Next, Select Change Password.
  5. Finally, Enter a strong password for the User and select Change Password.

Once the password has been set, the user will be able to log in using their new credentials.

Updated on July 18, 2023
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